{"id":20140,"date":"2026-08-31T07:02:30","date_gmt":"2026-08-31T05:02:30","guid":{"rendered":"https:\/\/meiser-tv.de\/news\/innovation-kundenfeedback-richtig-einordnen-und-priorisieren-a-5bec1733-39e5-447f-806b-f8e0ec6ecf82\/"},"modified":"2026-08-31T07:02:30","modified_gmt":"2026-08-31T05:02:30","slug":"innovation-kundenfeedback-richtig-einordnen-und-priorisieren-a-5bec1733-39e5-447f-806b-f8e0ec6ecf82","status":"publish","type":"post","link":"https:\/\/meiser-tv.de\/en\/news\/innovation-kundenfeedback-richtig-einordnen-und-priorisieren-a-5bec1733-39e5-447f-806b-f8e0ec6ecf82\/","title":{"rendered":"Innovation: Kundenfeedback richtig einordnen und priorisieren"},"content":{"rendered":"<div>Unternehmen messen l\u00e4ngst, was Kundinnen und Kunden sich w\u00fcnschen und wie diese sich f\u00fchlen. Was sie dabei jedoch erstaunlich h\u00e4ufig \u00fcbersehen, ist der Zeithorizont. Woran Sie erkennen, ob ein Problem sofort gel\u00f6st werden muss oder ob das warten kann.<\/div>","protected":false},"excerpt":{"rendered":"<div>Unternehmen messen l\u00e4ngst, was Kundinnen und Kunden sich w\u00fcnschen und wie diese sich f\u00fchlen. Was sie dabei jedoch erstaunlich h\u00e4ufig \u00fcbersehen, ist der Zeithorizont. Woran Sie erkennen, ob ein Problem sofort gel\u00f6st werden muss oder ob das warten kann.<\/div>","protected":false},"author":1,"featured_media":4846,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","_uag_custom_page_level_css":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-20140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"uagb_featured_image_src":{"full":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=1920&fit=1920,1080&ssl=1",1920,1080,true],"thumbnail":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=150&resize=150,150&ssl=1",150,150,true],"medium":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=300&fit=300,300&ssl=1",300,300,true],"medium_large":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=768&resize=768,0&ssl=1",768,0,true],"large":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=1024&fit=1024,1024&ssl=1",1024,1024,true],"1536x1536":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=1536&fit=1536,1536&ssl=1",1536,1536,true],"2048x2048":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=2048&fit=2048,2048&ssl=1",2048,2048,true],"trp-custom-language-flag":["https:\/\/mleexelnfod5.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/meiser-tv.de\/wp-content\/uploads\/2026\/05\/RSS-Hintergrund.jpg?w=18&fit=18,12&ssl=1",18,12,true]},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/meiser-tv.de\/en\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Unternehmen messen l\u00e4ngst, was Kundinnen und Kunden sich w\u00fcnschen und wie diese sich f\u00fchlen. Was sie dabei jedoch erstaunlich h\u00e4ufig \u00fcbersehen, ist der Zeithorizont. Woran Sie erkennen, ob ein Problem sofort gel\u00f6st werden muss oder ob das warten kann.","_links":{"self":[{"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/posts\/20140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/comments?post=20140"}],"version-history":[{"count":0,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/posts\/20140\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/media\/4846"}],"wp:attachment":[{"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/media?parent=20140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/categories?post=20140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meiser-tv.de\/en\/wp-json\/wp\/v2\/tags?post=20140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}